20-07-2019 16:54
I've just bought a Now TV smart stick which comes with 1 month sky sports pass. Obviously, they come pre-loaded now but I do not want to use the pass just yet but I do want to use the stick. Is there any way of bypassing redeeming the voucher and then activating it later?
20-07-2019 17:50 - edited 20-07-2019 17:53
Hi @Anonymous User
You have a 12 month period to redeem your voucher that is pre loaded on the stick.
When you setup the stick you will be asked do you want to use the voucher straight away or save it for later.
Select save it for later, then when you are ready during the 12 month time frame (subject to that you haven't got any sports pass offer active on your account that is more than 30 days remaining) simply go to My Account > Passes & Vouchers section of your account towards the top of the page where there will be a link saying you have a voucher saved.
Job done and you can carry on using your new nowtv stick right away without using the voucher.
20-07-2019 17:58
20-07-2019 18:15
Hi @Anonymous User
Never used a one month sports pass voucher that was pre loaded on the stick to be honest (only the entertainment and cinema pass) which i saved for later on my account.
You are right in saying that the one month sports pass starts straight away if you buy the pass or apply a gift card code.
However i was under the impression that with the one month sports pass that comes electronically preloaded with the stick you can save it for later (up to a 12 month time limit) similar to the entertainment and cinema vouchers pre loaded on the stick.
You are starting to put doubt in my mind now maybe pop over to live chat and ask the question over there.
Here's a link to live chat, select the most appropriate help topic, then scroll towards the bottom of the page and click the drop down arrow below Get in Touch to reveal the live chat button.
https://help.nowtv.com/get-in-touch/
Post back to confirm what they say.
20-07-2019 22:58
@Anonymous User @Schapps
I looked at the Help, and at the Community, earlier for an answer for this question, and didn’t find one.
Does it go like other Stick Passes, into an area from which it can be redeemed only when you want it?
Or does it behave like a normal Soorts Pass, taking immediate effect?
When we get an answer it ought to go in the Help, for perpetuity.
21-07-2019 24:08
21-07-2019 6:39 - edited 21-07-2019 6:51
@Anonymous User
Does this answer that?
21-07-2019 9:41
18-05-2020 21:56 - edited 18-05-2020 21:57
@Anonymous User
Hi, I have the same question as above and am struggling to find a definitive answer!
I am about to purchase a stick with the 3 month sky sport pass, and just wondered if you were able to save it for later or if you had to activate the sports pass as soon as you signed in?
Thanks in advance!
18-05-2020 22:23 - edited 18-05-2020 22:30
You can start the pass whenever you want. It will expire in 2099 (69 years time).
They are all placed here
https://account.nowtv.com/passes/my-vouchers
You can have numerous passes of the same type like this...