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Callum13
Advocate

Connection

My NOW TV stick isn’t finding my network or connecting to the internet. When it does often the picture is very pixelated or won’t load. Anyone able to help with this? 

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ukbobboy
Legend

Re: Connection

@Callum13 

 

Hi Callum

 

Simple question, is your router in the same room as your Now TV stick?   If not, it should be.

 

 

UK Bob

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gavs82008
Legend 5
Legend 5

Re: Connection

@Callum13 
As a suggestion try performing a factory reset to the Now TV stick, it’s extreme yes but 9/10 times it squashes bugs on the system.

 

https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick

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