I am an existing customer and took up the offer of a free smart stick some time ago, there is no pass with this. I have a current entertainment pass. I have plugged the stick into a new tv and followed the set up instructions. The tv screen says on mobile device or computer go to nowtv.com/tv and enter the following code. I have gone to the website and ther isn’t nowhere to add this code. I have followed activation instructions on website for the smart stick and it asks for the code for the pass that came with the stick.. there isn’t one. The stick won’t move beyond this screen on the tv. Help!