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Advocate

Connecting Now TV stick to internet

Hi I am having issues trying to connect the stick to the internet. My set up is I have a Virgin Media box that is connected to a wi fi plug via an ethernet cable. When the Nox device does connect it is very slow and unresponsive. When I click on the connection option on the Now TV screen it connects to wifi but not the internet. Any suggestions please 

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Legend 5
Legend 5

Re: Connecting Now TV stick to internet

Hi @silverfox50 

 

I don't have Virgin Media or familiar with their Hub Routers, but to get the ball rolling try Steps 3 in this trouble shooting guide linked below.

 

https://help.nowtv.com/article/troubleshooting-steps-for-the-roku-player 

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Legend 5
Legend 5

Re: Connecting Now TV stick to internet

Hi @silverfox50 

 

I don't have Virgin Media or familiar with their Hub Routers, but to get the ball rolling try Steps 3 in this trouble shooting guide linked below.

 

https://help.nowtv.com/article/troubleshooting-steps-for-the-roku-player 

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Advocate

Re: Connecting Now TV stick to internet

thanks @schnapps  I will give that a try.

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