14-05-2019 16:31
Hello
I have had my Now TV stick for 9 months. Just recently on Sky Sports I can't change the channel. I asked for help and twice I was being helped and then the helpers just disappeared. After much messing about not really knowing what I was doing I have gone right back to the start and started all over again. It still won't change channel.. I have to turn it off and start all over again if I want to change channel. Very often there are two channels I want to flip through but I can't do this anymore.
14-05-2019 19:46
Hi @Anonymous User
See if either Steps 1, 2 or 6 on this linked trouble shooting guide resolves it.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
14-05-2019 20:32