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Anonymous User
Not applicable

Channel won't change

Hello

I have had my Now TV stick for 9 months. Just recently on Sky Sports I can't change the channel. I asked for help and twice I was being helped and then the helpers just disappeared. After much messing about not really knowing what I was doing I have gone right back to the start and started all over again. It still won't change channel.. I have to turn it off and start all over again if I want to change channel. Very often there are two channels I want to flip through but I can't do this anymore.

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if either Steps 1, 2 or 6 on this linked trouble shooting guide resolves it.

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick

Anonymous User
Not applicable
Lots to try there,schnapps.
Thank you for taking the time to answer..
Hope this reaches you - I thought clicking on the link would take me back to the forum.