Cant set up payment

[Anonymous User]

Im teyin to set up my now tv stick iv typed in the code that appears on the screen but wen i get to the part where i have to enter my payment details its coming up "oops there was a problem" can anyone tell me how to resolve this plz

[RoyB]

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>

[Anonymous User]

I've had to buy a new smart stick as my old white box is obsolete apparently... now i can't get past the add credit card screen. I've had an account for many years and already have/had passes set up. do i really need to add this new code or can i skip it somehow.  The live chat doesn't appear to be working and i cant find a phone number to call. Help please

[Anonymous User]

I cannot set up a payment, keeps coming up with message "oops"

[gavs82008]

@Anonymous User 

Use the post above yours to get in touch with Now TV.