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Legend 5
Legend 5

Re: Activation code not working

Hi @stevomacsmc

When you say a VPN are you in the UK when attempting to activate the code ?

The NowTV system sometimes tends to block things with a VPN on the end of it.

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Scholar

Re: Activation code not working

i think what the problem is it keeps re-directing me to the web site in ireland as I am in ireland .

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Scholar

Re: Activation code not working

no i used a vpn to try and direct me to Uk site ,as when i try nowtv.com/tv  it keeps brining me back to Nowtv ireland

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Legend 5
Legend 5

Re: Activation code not working

Hi @stevomacsmc

If you are based in the Republic of Ireland, then i assume you would need to go to the ROI webpage (what is the nowtv web address shown on your television screen where it asks you to use the activation code) ?

Also, i am not familiar with the ROI website and if the nowtv stick is available to buy in ROI.

So i am assuming you have bought the stick within the ROI and not from the UK.

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Legend 5
Legend 5

Re: Activation code not working

Hi @stevomacsmc

To avoid wasting any more time and if you have tried the web link shown on your TV screen, then speak to NowTV Republic of Ireland Live Chat.

Here's a link to ROI chat.

https://help.nowtv.com/ie/contact-us

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Scholar

Re: Activation code not working

I bought the nowtv passes on web sit in irl.

 

i bought the nowtv stick on amazon uk...

 

and yess all is here in Irl same as uk .

 

I currently watch now tv on my computer/ you can watch now tv  now any were in europe .

 

i wil wait for chat and see if i can get sorted

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Scholar

Re: Activation code not working

https://www.nowtv.com/ie/setup

 

this is the same /just brings you to buy passes  so on ...

 

complete waste of time /instead of just having it like before user/password simple a.b.c

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Legend 5
Legend 5

Re: Activation code not working

Hi @stevomacsmc

I might be wrong but i think that the nowtv boxes and sticks are Geo blocked to the region you bought them from.

Maybe that's the issue where you are having difficulty activating a code from a UK sourced stick in the ROI.

Your best bet is to speak to live chat ROI, but make sure you tell them you bought the stick from Amazon UK.

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Scholar

Re: Activation code not working

ok mate i keep you posted /but i dont think they are geo blocked we will see .

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Advocate

Re: Activation code not working

Hi I’m just wondering did you get this problem sorted, and if so how? I’ve recently bought a now tv stick and I’m have the exact same problem, been on to live chat/email but no joy. 

Thanks, 

Sinead 

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