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2 New Now TV Sticks - 1 Missing Pass

Hi, during Christmas I purchased two new Now TV Sticks and activated both sticks one after the other.

Both were meant to come with 1 month Sky Cinema Pass preloaded. 

As I had already paid for my Cinema Pass in Decemeber I had to wait until Jan 2019 to acticate the vouchres from my Now TV web account.

Today I signed into my NowTV web account and could see it only says I have one voucher which needs redeeming.. I've now redeemed this voucher but I can't find the next voucher to redeem for Feb 2019.

Any help would be appreicated. 


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