28-09-2022 22:41
i was hoping an update would fix this long running issue, but still not.
on the smart now box (pink logo) when output is at 50hz, audio and video is out of sync.
been discussed before, still no fix
30-09-2022 16:43
the camouflage is another now-only feature 🙂
02-10-2022 11:42
Hi @tothbros
Watched quite a lot of live NOW Sky Sports and NOW live Entertainment plus a little bit of NOW Entertainment on Demand last night with the latest available software version on my NOW 4K Smart box.
Over the hours I didn't notice once any time sound delay or lip sync issues with the NOW 4K box hooked up to my Hisense 4K TV for me.
Perhaps other NOW Community Members who use the 4K NOW Smart box can chip in here if they are getting sound delay issues or not ?
I am assuming hooking up the NOW 4K box to a different TV (if you have one) you are still getting the same sound delay problems ?
02-10-2022 19:47
thanks for taking the time to test this. i tried this on 2 different tv's, but they are both TCL android tv's, 43 and 50 inch, one 4K, the other full hd - the issue is there on both. too bad there is no NOW app for android tv's, just for sony. i tried to install an apk but it failed.
08-11-2022 15:11
@tothbros wrote:thanks for taking the time to test this. i tried this on 2 different tv's, but they are both TCL android tv's, 43 and 50 inch, one 4K, the other full hd - the issue is there on both. too bad there is no NOW app for android tv's, just for sony. i tried to install an apk but it failed.
Hi @tothbros
This updated NOW help article may be of interest.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
Might be worth checking your Apps Store on your TCL Android TV's and if the NOW App is available perhaps test it out to see if you are getting any audio delay like your other NOW playback devices you have tried / tested.