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Thewatkinsfam
Occasional Poster

smart tv box keeps skipping back

the last 6 months my tv channels randomly skip back 20mins or so. im fed up with it now i pay for broadband package any tv passes so over £50 a month. no help from online chat...

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Andy Legend 5
Legend 5

Re: smart tv box keeps skipping back

@Thewatkinsfam Welcome to the forum. That particular issue is a known issue that will be fixed in the next update. I see you've provided your device details on the ongoing thread so hopefully you'll receive the update soon.

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TORCHWOOD-HUB
Regular 3

Re: smart tv box keeps skipping back

Try turning of your internet, count up to 10, then switch the internet back on, give it a few sconds to ajust, also try tuning the Smart Box and scan for wi-fi signal!

TORCHWOOD HUB
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Andy Legend 5
Legend 5

Re: smart tv box keeps skipping back

@Thewatkinsfam Welcome to the forum. That particular issue is a known issue that will be fixed in the next update. I see you've provided your device details on the ongoing thread so hopefully you'll receive the update soon.

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