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Anonymous User
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smart box picture drop out??

hi all.

 

ok i have moved from the back room to the front room, in the back no problem at all. but now in the front the picture drops out every 5minutes or so. if i by pass the box and use tv freeview no problem so aerial is ok as its a second one but not been used for a few years. its also dropping out on sky packs movies, entertainment etc and it's getting annoying any ideas?

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

If your 'smart' box is connected to the internet via wi-fi, that's the most likely where your issue lies!

 

 

Cheers

Anonymous User
Not applicable

thanks for the advice seems to have sorted its self, as its said" have you turned it off and back on again " 😀

Anonymous User
Not applicable

As an up date, box is still dropping out even hard wired on fibre, only thing that seems to work is when it happens leave it powered up and apply a hard slap on the under side, it re boots and stays good for up to three months