05-04-2021 15:44
My NOW box will stop playing a film after about 20 minutes and returns to the main menu saying "internet connection lost" then 10 seconds later says connection found, when I use Netflix I have no bother with internet droping out, any idea's?
05-04-2021 16:03
@Anonymous User
Is this the NOW smart box with an aerial connection at the back?
What I would suggest is to turn your router off for a few minutes. Putting box back to factory settings can often squash bugs on the system.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
