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Anonymous User
Not applicable

satellite broadband

I am having difficulty setting up my box in that I get streaming, which is quite poor, but cannot access anything else.  Can anyone help?

4 REPLIES 4
SeeMoreDigital
Legend 5
Legend 5

Hi and welcomw to the forum @Anonymous User,

 

I'm a bit confused by your topic title. NOW TV is not a satellite service, it's an internet based media streaming service!

 

That being said. Can you please confirm the make an model of your NOW TV playback device?

 

Is it the 'first generation' NOW TV 'white' box: -

white.png

Is it the 'second generation' NOW TV 'black' (4200SK - Roku 3) box: -

black.jpg

 

Is it the 'third generation' (newest) NOW TV 'smart' 4500SK - NOW TV) box: -

product-img-smartbox_v4

 

Cheers

Anonymous User
Not applicable
Apologies, I didn't make it very clear. I have just had satellite broadband installed and my son has set up the Now box (the newest one).
I can only stream stuff at the moment, is this because I don't have a landline or because I haven't got an aerial cable yet?
4268
Legend 5
Legend 5

@Anonymous User you can use an indoor aerial if you are close enough to the transmitter.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable
Thank you for that, will have a go.