16-07-2016 20:15
hi i was wondering if its a fault or just the box but when my smart box has been active for some time a fan kicks in but its very very load anyone else have this problem
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16-07-2016 20:30
16-07-2016 20:24
Hi NOWTV Team,
Can this topic be moved into this forums dedicated NOW TV Smart Box sub-section please?
Cheers
16-07-2016 20:43 - edited 16-07-2016 20:46
@Anonymous User
When the inbuilt fan ramps up on my NowTV box when running for a while to be honest it is no louder or quieter than my BT YouView box.
Unless you believe the fan is making some abnormal sound and is faulty, then otherwise you should be fine.
When you say extremely loud are we talking fan loudness like you get from a PC station / Games Consoles or Hair Dryer loud ?
17-07-2016 20:13
@Anonymous User my fan doesn't seem loud. I obviously don't know what you call loud is not loud to me or if some boxes just have louder fans.
17-07-2016 21:25
Hi Guys
Loudness is definitely subjective but if your electrical kit starts to sound like a hair dryer it could mean one of two things:
1) If your kit is new, within the guarantee period, then something is wrong and you should exchange that faulty equipment while you still can.
2) Your electrical kit has been going for some time but now it sounds like a hair dryer or, worse still, rumbling then the bearings in the fan are starting to wear out and the fan should be replaced.
As an additional bit of info, I find that some fanless kit (such as some routers) work better if a desk fan is constantly blowing air across it.
UK Bob
18-07-2016 9:57
Hey,
Had my new Smart box up for a few days and yes having a fan when you are used to it's silent smaller brother but I only notice this when all other equipment is off, I think if you have never had fans kick up before it's loud but when using it I do not even notice...
Cheers
20-07-2016 21:29
I just setup my box tonight and yes after a bit of live to viewing the fan kicked in. While not overly loud it is a bit distracting and a little whiny. Certainly as loud as the fan in a PS3 but maybe it's because it's lying flat rather than upright like the PS3 but it's certainly more noticeable. The PS3 is just a clean air sound whereas this box has a bit more of a whine(for a better word).
A disappointment compared to the older silent boxes but of course not comparing like for like anymore. Undecided now whether to keep it or request a refund.