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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Week old Smart Box not working/having a paddy

Howdy. My week old nowtv smart box has stopped working / is having a bit of a paddy. It just cut off, then seemed to reboot itself before cutting off once more then loading up the animated nowtv screen - with balloons, popcorn etc - with the power li...

Purple screen

No matter what I try my TV goes purple when watching now TV channels or on demand content. How can I fix this?

Resolved! Changing channel order

I am pleased with the new smart box, but was wondering if it is possible to change the channel order? Specifically the SD channels appear at the top of the page and I'd like to change them for the BBC1/2 ITV/4/5 HD channels that appear at the bottom ...

Now tv not working

I have just purchased a now tv box and set up a new account when we put our user name and password into the tv box it's coming up sorry something went wrong we are working on it. And error code ovp_00026We are able to sign in ok on our mobiles???

Now TV Smart Box - Menu options missing

Hi,  Looks like my box just had an update. I have now lost all the menu options except My apps, App store & Settings. Home and live tv options have all disappeared. I have tried to reset it and reseach for Tv channels but still the same. Can you help...

Now Tv smart Box wont turn on

Hay first time poster been having problems with my smart box for a while now, half the time when i turn of my tv thats connected to the now tv box causes the box to just stop, if i turn the tv back on the box light stays on (not flashing just solid o...

smart box and channel scan

Hi all  just got home and after setup ran a channel scan to be promted with a message saying none found.every thing should work as my old freeview box works off the standard point.my husband thinks it may have something to do with the spillter.the ol...

USB over current detected

Just set box up. No signal for Freeview channels after scanning for them: any idea why?Also, message flashing up at the bottom of the screen when watching programme on the entertainment 'USB over current detected' i havnt got a USB stick plugged in, ...