NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

PLEASE help me!!! Cannot set up new 'smart' box. Can't open new account, nothing happening!!!

Someone please help me before I lose my mind! I had NOw tv at my old address. Have moved home and had Sky TV but no broadband-due to BT Openreach leaving us broadband free for 5 weeks as that's their usual treatment when you move address!Today the BT...

tv guide isn't showing up

I have my now tv smart box on and the tv guide isn't appearing...what can I do to resolve this

Sound Cuts Out on Freeview Channels

Need some help had my smart box with freeview since July but does anyone know why only 5STAR sound cuts out

Indoor aerial for smartbox

Honestly I am now wondering whether it’s even worth switching!!! I have a virgin phone line so the appt that was cancelled for tues 3rd Oct was cancelled as it could be set up remotely however not with a virgin line so now I have to wait until tuesda...

Now TV Smart Box Doesn't Turn On

I signed up with NOWTV back in July as there was an offer for a free Smart TV box. Nearly 3 months on along with a replacement box, the smart TV box still doesn't even load up on the TV. I've changed HDMI ports, reset button underneath etc and even b...

Lost my free veiw channels

Hi there. Recently when we turn on our hd box. The tv channel guude is gone.All we have in the menu is my apps, app store, and settings.Ive searched for channels and it say there are 176 channels but doest appear.Ive tried a reset but bothing.Ive tri...

My tv

Hi. I’ve just got my Now TV smart biz and I can’t work out how to add a show/movie to my tv?

Now TV box doesn't switch on

Hoping someone can help.We've been successfully using the Now tv box on one tv. However, we've now moved it to another TV, connected through HDMI and can't even get the box to turn on now.Any ideas? Thanks

Add Date , Day to TV Guide

Who agrees that should have date , day added to TV guide how already has time because other set top boxes has it why not NOW TV smart box

Pixelated images

For the last few months I've been getting poor quality tv through my nowTV box. I've got a smart TV, super fast Virgin broadband and when I watch anything else (including Amazon) I get a perfect picture. I've read your previous suggestions of switchi...

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