NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

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Switching from sky - setting up smart box

Hi everyone! I've just bought a smart box for my mum as she's currently paying £100 a month for sky!! I'm not all that techy though so setting up the box looks like it might be more difficult than i first thought. Instructions say I need to plug in a...

Can't make wired connection

I've managed to connect my smart box wirelessly but my BT internet speed is rubbish. Tried to connect the box with ethernet cable to an AV adaptor kit (as my router is in another room). 'no ethernet cable detected'. Managed to get it working once,...

Resolved! Smart box not playing another film/episode after one has finished ?

0n my and my daughters smart boxs refuse to play another film/episode after one has finished, only way around this is to go to the home screen and re-enter the app. I have re-set/installed box. My ISP is Virgin Media which we have sufficent download ...

Red bull tv app not working

Red bull tv app there but when click on it just takes me back to the app screen.... won't seem to open regardless of what we do... have reensalled/done software update (7) and still won't load up... HELP?!

BT Showcase HD (Channel 115)

Can anyone tell me if BT Showcase HD is amongst the freeview channels you get on the new Now TV box? I notice it says it has 12 hd channels despite the fact that 15 hd channels exist in total.

Resolved! HD channels on entertainment

Why are there no hd channels on the entertainment package, like fox HD for example?

Set up problem

Am trying to set up NOW TV on a tv that is not connected to a satellite dish, only a TV aerial connector... don't want SKY FILMS etc, only freeview for my work shop... am being asked for username / password but not being accepted and get a sorry some...

Simplified Menus for people with Dementia?

Hi there My question is around Roku NowTV SmartBox http://www.nowtv.com/tv-smart-box My father is starting to deal with Dementia and I’m trying to find a simple way that he can keep using his Roku NowTV SmartBox http://www.nowtv.com/tv-smart-box so h...

Smart box not receiving freeview channels-please help

HiI've just moved into a house, plugged the smart box in and all my preloaded channels from my previous property were on screen but many were coming up "no signal"I've rescanned for channels and I'm only getting 10 tv channels, plus 24 radio stations...

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