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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 11758 Views
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Now tv box

Hi I have the nowtv app on my phone but I can't download it for my smart TV. I need a nowtv box for my house,  how do I go about getting one ASAP please. Thank you

Slow loading

Channel loading far to slow for days, Internet is fine 

Paul9 by Advocate
  • 841 Views
  • 3 replies
  • 1 thanks

paramount plus not showing up

I have searched and cannot find this specifically but I have a yellow smart stick and blue Freeview box and neither have paramount plus showing up. Both are up to date. 

Trouble signing out of NowTV box

My dad currently has a NowTV box setup but doesnt have the skysports package whereas I do. I went onto his TV to try and sign out of his account and login with mine.There does not seem to be anywhere to sign out, usually you would look for "My Accoun...

Reset my box when I enter code it won’t work

Hi all I’ve had to do a factory reset on my box , I’ve managed to connect the Wi-Fi but when I’m asked to enter the code on now tv.com/tv it won’t accept the code keeps saying sorry there’s been a problem please try again. I’ve tried on both phone an...

No Impressed!

So you have 100% you have contributed to the growing e-waste in the country!So yes I know the original White Now tv box is no longer supported on the now tv network and it is an old box, but that didn't mean you shouldn't be able to  use at all!In my...

Entertainment package

Hi I got now broadband today and want to add the entertainment package to my account.  I don't have a smart TV. How do I do this?

Resolved! Smart box new user account

Hi, I used the Now TV box a while ago, but I want to gift it to someone. I’ve set up the account in their name but the box still thinks it’s me. How do I link the box to their account? Thanks