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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! smart tv box keeps skipping back

the last 6 months my tv channels randomly skip back 20mins or so. im fed up with it now i pay for broadband package any tv passes so over £50 a month. no help from online chat...

Issues with CEC (HDMI ARS via soundbar)

Hi all, I'm generally very happy with my Now TV Smart box, but am having one small issue. My setupI have a Now TV Smart Box and BluRay player plugged into a soundbar. This is plugged into a TV's ARS HDMI port. Now TV is running the latest softare, wi...

Poor signal

Hi,My signal is terrible unwatchable on nearly every channel whether good or bad weather. I can't believe you charge so much for this considering im only really able to use the internet. Can somebody please tell me what is going on this has become un...

Beware of using a Now TV box and Roku in same room....

I have a Now TV smart box and all was good. I purchased a Roku Express to use on a different HDMI. Yesterday while watching Netflix on the Roku Express i received an email thanking me for purchasing a Sky Sports Pass. I immediately cancelled it and c...

Resolved! Wireless Sender Unit

Hi, My Mother has sky and shemay move to only using NowTV. Is there a way to use a wireless sender unit so she can watch TV in the bedroom ...the NowTV Smart Box will be in the living room. Is there a wireless sender unit available for NowTV Smart Bo...

Box keeps skipping back once paused

As above, I noticed that if we provide serial number and device id you can send an update.Serial - YX002E205401Device ID - 568782205401Version - 7.7.3 build 4135-16We are also having problems with the home page and all the catch up options are blank ...

Resolved! Loosing internet

Wife watching sky Atlantic. Internet lost and within 2 seconds internet found ,but having to go back to start screen. Now box hard wired to internet via virgin superhub3.now box seems to be very hot!mounted on top of TV unit in the cool air. Help

Box not connecting to wifi

We've had our box unplugged for a week or two and now it's not picking up our wifi (which is working). It just says to try scanning again, which ive done mulitple times! Any ideas?

One of my Smart TV boxes is really noisy

I have 2 smart boxes. One in front room and one in bedroom. The one in the fromlnt room sounds like a plane taking off. We purchased the both on November the 23rd 20q7 and today is March the 5th 2018. Are they still under warantee or guarantee??