NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Switching now tv smart box from standby

I am new to now tv. Have it set up and working. But when I switch my tv on (using it's own remote power button) it cones up blue screen and it's on the correct hdmi 2 option. I then switch the buttons on the little now remote and it takes forever for...

Box will no longer select TV's HDMI input source automatically

My box has stopped selecting the HDMO input source auomatically on my Samsung TV I used to be able to have both the box and TV in standby, and pressing any key the the Now TV remote, the TVand Box would both power on, and the box would select the HDM...

Any Talk talk customer had Smartbox connection issue resolved?

Hi, I am a talk talk internet customer and since the update 3 weeks ago my connection to the now tv ap is next to non existent, I have live chatted, gone through all the tweaks, tried reducing router output to 50%, bought a new Smartbox etc all witho...

Setting up a new smart box

I live in a 3 storey house, I want to put the box in the top floor, there is no router or TV Ariel up there. What is the minimum I can connect it to the tv with?

Youtube app not working

I understand many are experiencing the same problem with the YouTube app with the crashing and half a green screen ECT but is anything going to be done about it as I'm getting fed up of not being able to watch videos on YouTube?

Sound

Is anyone having any issues with sound? Working fine last night then turned it on this morning and it’s completely silent. Tv working fine just seems to be nowtv, wondering if I need a new box or if others are having trouble too?

No content available

Most of the movie categories on my Now TV smart box say no content available? I’ve done a Factiry reset and a forced Software update and the internet is fine but it’s still not showing anything ?

Smart box stopped working

Cannot get any free view channels any longer no matter what I tryCan't watch any apps itv player no sky movies etc as interest keeps dropping out...ending what in was watching and chucking me back to the startHave now tried using wired broadband with...

uk brentwood stress 2

Is this a beta test?

All movies

Hi there I have recently bought a now tv box but I do not see an option to view all movies.There is a search option it I just want to scroll through all movies without having to pick a genreWhere do I find the A-Z on the now tv box?Many thanks

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