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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 11758 Views
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

NowTV box

I wasn’t given the option for a NowTV box or stick. I have the app that’s it. How can I get a box?

Joanne by Mentor
  • 4554 Views
  • 17 replies
  • 7 thanks

Discovery + App is now available on NOW Branded devices

Just done a System update on my NOW 4K Smart box and found under the Apps Store section that the Discovery + App is available.If you can't find it under Apps Store use the search Apps option in the Apps Store section.I don't subscribe to Discovery + ...

schnapps by Legend 5
  • 1766 Views
  • 1 replies
  • 1 thanks

Now Box Not Connecting To WiFi

My now box isn't connecting to WiFi i haven't changed my WiFi password it connected to WiFi the other day.Have done full network reset still no joy will try Ethernet connection before full factory reset software version is up to date.

sb64 by Scholar 2
  • 1239 Views
  • 3 replies
  • 1 thanks

CONSTANTLY asking for parental pin

Im talking every single episode that comes on, every show. Even on the kids channel. it asks for my parental pin. anyone know how to fix this? Only started a day or two ago

Cat2 by Scholar
  • 872 Views
  • 1 replies
  • 0 thanks

bogus account

when i  access the now tv app on my smart tv i am defaulted to a log in account i never set up or subscribed to . everytime i have to go through the laborious routine of signing out the bogus account and re signing in under my email address of the ac...

Cannot get local area news

Hi I live in Dorset, but get Guildford local news. I should get southwest not southeast regional news. Any help?? I have tried to so call tune it in as directed on my Now Tv, but nothing works. It goes on to the south east/ london news

slswan by Scholar
  • 1084 Views
  • 6 replies
  • 2 thanks

Resolved! Picture dimensions

Just turned on my Now TV Smart box (that has been fine for 10 months) -  the picture is now squashed with black lines down left and right. I have restarted box but still the same. This is for every app / TV channels - please can someone suggest how t...