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NOW Smart Box

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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by • Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

nothing working

cant watch anything on my smart box,when trying to watch any entertainment or sports channel or anything on demand im getting the 4 spinning circles and being returned to the home screen,anyone from now tv can give us an update to whats going on!!!!!

lockmatt by • Expert 2
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Scan for channels

We've just upgraded to the new smart box. With our old box we could plug the aerial into the back of the box, you can no longer do this on the new smart box. I've plugged the aerial into the TV but I have no option on the settings list to scan for ch...

Ariel socket

Hi I have a nowtv smart box, I’m trying to get freeview, but am being told I need a Ariel,which I have, but there is no Ariel socket on the box,Am I missing something here.? 

Fuzzy noise

When watching catch up tv every 30seconds I get a high pitched fuzzy noise through my tv.. this only happens when watching itv catch up 

loss of internet connection

Hi,My box keeps stopping for a second saying theres no internet connection, then literally immediately after it says the connections back.  i dont have this issue on Netflix, amazon prime or apple tv.  whys it suddenly started doing this?   ive done ...

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