NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Kids channels have magically disappeared.

So the kids channels seem to be gone, I can only access four of them as the nowtv box seems to send me to another live tv guide which has four of the channels missing. anyone else?

Resolved! Ad free with Boost

I have Now Sports membership with Boost, which should be ad free right? But I get ads between overs and at the start, during play breaks, etc? So, thinking I may as well just cancel Boost unless there's a fix?

My Home Fibre speed

Hi,please fix the extremely low speed in my board band at my house in wa5 3hs.it was happened over few months already. hope you can fix it rightnow. thanks Eric Ma07759386526

Tv box

I’ve just joined with tv and internet. I haven’t received a tv box, should I have received one or do I have to buy a box and a remote control?

Resolved! Freeview

My now smart box or remote doesn't work, have downloaded the now app on my smart TV and have lost the freeview TV guide, can anyone help me so I can get my freeview TV back, have done the usual tests and even contacted the now phone helpline to no av...

Watching sports then get a message

Hi, wonder if anyone can help. I have been watching Sport and get a message, stating I have not paid my bill. I have and signed up for 6 months and have 4 remaining. Can anyone tell me why this happens Thanks

Resolved! ROKU streamer

Hi, I am looking to replace my NOW TV box with a Roku streamer because I want to continue to have access to Disney +.Before I splash out my hard earned cash, please can someone confirm that the NOW app will still be available along with the BT sports...

Taking off Parental control

My uncle has BT with NOW and has dementia - he can’t do the buttons for the parental control so cant watch most of the channels - weve taken it off BT so must be the NOW TV - can it be taken off so he can watch his channels?

TV Guide Disappeared!!

Hi,I am new to Now TV having purchased a smart box earlier this week. All was great, really impressed however this morning have gone to watch the freeview channels and find that on the main first screen, the TV Guide option along with "Home" and "Bes...

tv box

I'm just about to end my contract with Sky. Can you record, store and playback on Now boxes? If so, how do you go about getting one when setting up the account? I can't see an option for it when choosing a package.TIA

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