NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

BBC Channels stopped working, retune lost even more

Hi,As heading suggests all my BBC channels stopped working yesterday, still showed on planner just no signal, this included all the radio channels.I suspected a retune was required however they are still not working and now I have lost other channels...

Itv player not working

I have been having issues with my ITV player on my NOW TV box for a while. I can open the player, scroll and veiw all programs but once I click on one to watch it doesn't work.At first I get the loading dots as if the program is going to start then m...

Resolved! Can't connect box with TV?

Can't seem to connect smart box to tv? We have broadband so that's not the issue, comes up with activation plugin not downloaded -4.Anyone have any ideas?

Resolved! Two now units

I have a Now box in my lounge. I want to buy a now stick for my bedroom. Can I use two units for one account? I have movies and entertainment. Thanks.

SMART Stick or SMART box

hi is there any promotions on now tv boxes or sticks so that i dont have to pay for them?

What’s better

What’s better the box or the stick?

Resolved! URGENT REFUND REQUIRED:

URGENT REFUND REQUIRED:I recently noticed that you've charge £7.99 to my credit card on 27/5/19.In a post 24/10/17 I requested that my credit card details be deleted from your records as I'd cancelled my subscription to NOW TV and did not want them s...

Now TV remote

Hi, Does anyone know how I stop the Now TV remote controller from controlling my TV. When I turn Now TV off, it turns my TV off. Then when I turn my TV on with it’s remote, it turns my Now TV on again! Thanks.

Resolved! smart tv without now tv app

hi i have a smart tv without access to the now tv app so what would be the best way to access the app on my hub 2 smart box? would i be able to plug in a now tv stick to access the app and get going?finding this very frustrating. thnks in advance for...

Resolved! Set up

Hi there I’ve set up my now tv smart box but there isn’t any app’s loaded on it & the store isn’t working . What is the best way to access the store & get apps on the smart box .I can watch the free passes on my phone but don’t want that . So my fre...

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