NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Now TV Smart Box NowTV App after Update

Hi,My now Tv app has stopped working after last nights update. I can’t load the app, or any movie/entertainment channels. It only shows the loading screen with the four rotating dots until I crashes. All other apps work and the internet connection is...

Sorry we couldn’t process your order Authorisation Rejected

My free 7 days started on Sunday but it’s Tuesday now and I can’t watch content on my TV .. seems like a waste of my time signing up for a free trial if I can’t watch content on my tv and only on my iPhone .. can someone help?

Resolved! Spinning circles on now tv box

So I've been having an issue for two days where my now tv box has 4 spinning circles on the phone screen and cant progress through to watch any programs. I've tried restarting the box Resetting the box and nothing works! Just the same 4 spinning circ...

Resolved! New NOW TV Smart Box - a bit too hot?

So I decided to take the plunge and treat myself to the new Now TV Smart box (couldn't find just the box so had to go with the 5 months entertainment pack. My main issue is that after say 2 hours of use, the box feels pretty warm to touch. Is this no...

Alternative ways to "system suspend" using the "system operations menu" to power down

I understand that the NOW TV smart box does not have a key button on the remote to suspend / power off the box. Looking on the forum, I note that there is an option to bring up the hidden System menu by sequentially pressing keys [ Homex5 Forward pla...

Resolved! How can i delete a series from my continue to watch tab

How can i delete a series from my continue to watch tab?Extremely annoying that it just sits there for weeks.

Resolved! Now Music

Are NOW TV planning on having a music package. Miss all the channels you get with SKY TV

Constant blue light on NOW TV box

Help! Our NOW TV box blue light has suddenly stuck solid blue and will not allow us to move more than twice using the remote control without getting stuck entirely. Have done soft reset on bottom of NOW TV box and have tried to do hard reset but it w...

Smart box.

Just instored smart box went on to Netflix to do account asked us to choose price plan thought it was free

Resolved! TV devices not working

I have 3 TV's with NOW TV sticks and boxes on and none of the the NOW TV part will work but all other apps will ie BBC Iplayer , ITV Hub , Channel 4 and Channel 5 catch up , i have the NOW TV app on my tablet and this works fine , and would like to k...

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