NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Internet keeps cutting out

Multiple times a day my internet connection will cut out The middle light will go off and then either go green or orange This issue has been more prominent over the last three days. I am forever doing the health checks or rebooting the system.All the...

NowTV Box

Hi all. I've had my NowTV Box for a few years, and it seems to have slowed down since it upgraded itself to what seems to be a new operating system. I was looking to see if there was a newer version of the box, only to find that the only thing availa...

NowTV 4k box bandwidth usage and lockout

Hi. I have a fairly ridiculous problem that occurs pretty much every month and is denying me from using NowTV on a 4k box.On a monthly basis my box will provide the services without an issue and then suddenly stop. The message displayed is “NowTV is ...

Yes, It's Another 5.1 Sound Issue

Is it possible to have a discussion about why Roku Premier (probably other versions too) and Now TV Smart Boxes will not send 5.1 sound when connected thus: Roku/Now TV ---> HDMI ---> TV (LG 55EG910V) ---> TOSLINK ---> AV Receiver (Yamaha RX-V650) I ...

Brodband problem

I have a problem with the internet today, it doesn't work half a day. I can't watch anything, do anything..I can't call anyone from Now Tv either. There is no instruction on how to press Yes or No. What am I paying for, I am asking? ! Since I don't h...

Freeview box

Any further updates on the freeview box getting the new update??

SMART Box

my SMART box has not arrived yet how long does it take to be dispatched?

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NowTV Boost stream information

Hello, Been using NowTV for years across multiple devices and always thought the stream quality was poor. The I learnt it was 720p so ok i understand. Yesterday i see this new Boost feature, 1080p for £3.00 a month great i thought. (should be 4k/UHD ...

Movies 24

Any chance off getting the movies 24 channel added??

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