Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...
What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...
Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...
I keep getting the “Sorry, something went wrong” error message - it happens every few minutes! I’ve turned off the power to the Now TV smart box, restarted the router and performed a factory reset - none of it worked. I’m still getting the “sorry, so...
Hi I’ve been with NOW TV for about 3 months.the last 6 weeks I get the odd buffering but what annoys me even more is there’s nopictures!I can be scrolling through you tube ,Instagram even amazonthe first say 20 pictures come up.then each picture is ...
I can't get any sound when I use the Amazon Prime app on my nowtv smart box. All the other apps, including iPlayer and YouTube and Netflix work fine. I have three now TV smart boxes in the house and the other two are fine. I cannot work out what th...
My NOW box will stop playing a film after about 20 minutes and returns to the main menu saying "internet connection lost" then 10 seconds later says connection found, when I use Netflix I have no bother with internet droping out, any idea's?
Bought new Now TV plus cinema 2 month pass. Plugged in and the screen has black bars in the LH and RH side. How do I get it full screen?
Seriously, what have NOW done to the interfaces? It’s virtually unusable. what a step backwards!
Hi hoping someone will be able to help. I am having the same problem on both my smart boxes. Keep getting the message ‘ Error oops something went wrong. We are working on it ‘. This has been going on for at least a week. System is up to date. Ha...
Since the last update (box is now running 9.4.3 build 4079) the 'Best of Catch Up' screen now has flashing tiles, the NowTV logo flashes on on off and all the other tiles, e.g. Go to Now TV, Go to BBC iPlayer etc do likewise. None other categories ar...
I have a problem, the pluto app was working fine a few weeks ago before I was advised to do a factory reset for a separate issue. The on demand side of pluto is working but as for the live channels it only brings up sports, no other categories are sh...
having switched on my now tv smart box and noticed the latest update has been installed. I am now unable to access now entertainment channels from the TVguide. I now have to launch thenow tv app and view the entertainment channels through the app.Wil...
