NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Webex

Hello, For some reason, 'Cisco Webex' is being blocked by the Nowtv router. Any ideas how I can unblock this? The error message is 'page does not exsist', If I go to join a web ex call, I cant even navigate to the page. Thanks in advance.

Activation plugin not downloaded:-4

Activation plugin not downloaded:-4I have this error when trying to set up my new smart box just after connecting to WifiAny ideas how to resolve?

Home and TV guide not loading?!?

For the past week or so our home menu and TV guide just won’t load, we have done the obvious turn off and on, unplug, reset, reboot, press home 5x and FF and RW, we have run out of ideas to try to figure out a way to get it back, but it simply just d...

Now TV Update

Since the NowTV update to NOW. It is so slow, I have a black smart box on the living room TV and a black box in my sons room, and they are just so slow now, press the button to move around the menu, you think it hasn't moved so you press it again and...

Shocking Judder

Football is almost unwatchable hereGot sky sports through nowtv on my lg smart oled The actual PQ is great, but the judder is horrendous Is it down to a terrible frame rate or something that NOWTV streams in?All motion processing is off and have trie...

Resolved! Can I use a VPN connection to access my NowTv stick in Europe?

I have moved to Portugal and still want to use my NowTv sticks here. If I get a VPN connection will this allow me to continue to use my NowTv sticks?

Cant watch sport or entertainment on tv and i have payed for it

Can't watch sport or entertainment on TV and I've paid for it

7 Day Trial

7 day "Free" Trail ended 9th May, 10th May Payments have been taken from my account forTV £9.99 and £11.99 Movies !! with Next Payment due 9th June. Am i missing something here? Am I paying in advance or is this a mistake ? It would appear i c...

“Sorry, something went wrong” error

I keep getting the “Sorry, something went wrong” error message - it happens every few minutes! I’ve turned off the power to the Now TV smart box, restarted the router and performed a factory reset - none of it worked. I’m still getting the “sorry, so...

Resolved! Lack of pictures when scrolling

Hi I’ve been with NOW TV for about 3 months.the last 6 weeks I get the odd buffering but what annoys me even more is there’s nopictures!I can be scrolling through you tube ,Instagram even amazonthe first say 20 pictures come up.then each picture is ...

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