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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Display problems

Help!! I’ve been trying for what feels like forever. My tv when I turn on my box is pixilated and I can’t see anything, I’ve tried unplugging, resetting, EVERYTHING! Is my device faulty?? 

Resolved! HELP! BT TV

@ links to membersHi all, new here and trying to find my way around. We joined BT TV and have NOW TV as part of their package. Long story short, BT TV have turned out to be rubbish and we want to leave but want to keep NOW TV. Do we have to order a S...

Privacy warning

Hi can anyone help mee on all devices it says privacy warning and not letting the kids into games etc 

Error sign in

Hi. I've been trying to do again my membership after a while, but when it arrives at payment, it says ERROR SIGNING UP, SOMETHING WENT WRONG, PLEASE TRY AGAIN LATER. Whar shall I do?I tried to use Safari instead that Chrome but I have the same issue.

NowTV white box no longer supported

Hello I tried connecting my old white NowTV box but after updating the system software I was told this device is no longer supported. Bit of a drag as I was looking forward to using it in my bedroom and spent ages trying to reset my password for almo...

Tv

I bought a package £25 for the sports for one month and one month free. I can see it on my iPad but I can’t see it on the TV on the now tv app…. Can anybody help please

Sound drop out live stream

Whilst watching any program on now entertainment, the sound drops every few seconds. The video plays as normal and doesn't freeze but the sound stops and comes back constantly. Feels like there is some form of buffering happening but no idea how to r...

why is now tv taking money out of my bank still

why can i not contact nowtv  there taking money out of my bank every month without permission?this was canceled and i have the email to prove but you lot are still taking money...discusting i will contact my bank now to get every penny back as i neve...