Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...
What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...
Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...
Hi whenever I leave the smart box for a long period of time (overnight for example) it turns itself off. Then when we go to watch t the next day and push a button on the remote, nothing happens other than a purple light on the box. The only way to ge...
I ordered the smart box in late August and it is no longer working, Box won't boot-up despite LED at the front being on. I've checked connections and batteries but the box just isn't responding. I ordered it from Amazon, can I get a refund or excha...
I've bought the NOW box, plugged it in, set up my account and connected the box to the TV with the supplied HDMI cable. But now I'm stuck. The TV refuses to recognize the box. It's a SONY Bravia KDL-37EX503 and should be recent enough to cope. The ...
I have the basic Now TV box and am thinking of purchasing the new smart box. Can I use my existing account details to set up the smart box?
I'm wondering whether there's a benefit to watching a minute or so behind live TV via the pause option.Sometimes NowTV buffers and/or the data rate drops resulting in a soft/pixelated picture as the box tries to keep the live stream going at a lower ...
Every time I turn my to on the broadband goes. I've checked with the broadband provider & there's nothing wrong that end. Not to engineers rest the box & it works until it's turned off & back on again... what's wrong??????
Have received a new update for the Smart Box Software Version 7.0 Build 4207. Must be a "behind the scenes" tweak as I can't see any changes to ui. Anyone notice anything?, or maybe one of the Now TV team can tell us or publish a changelog.Mark.
hello you are due to tack payment 2moz but they is not going to be money in the account could you change the date please or my bank will charge me many thanks
Bought a new smart box keeps losing freeview channels new ariel fitted obviously a problem with the boxes phoned customer services can't get any sense out of them. Going to return for exchange and if there is a problem with that one I'll return for a...
HiI have bought a regular now tv box didn't buy smart box as have no aerial at house (only virgin cable connectionI want to stream live sky Atlantic not just watch catch upIf I buy a smart box can I stream sky Atlantic without an aerial ?Thanks
