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Anonymous User
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Where do i enter the 6 figure code

I don't know where to enter the 6 figure code that is shown on the nowtv screen. The one that keeps refreshing. 

31 REPLIES 31
Anonymous User
Not applicable

Where do enter 6 figure codeon my PC 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

Perhaps there is something in this link thread that will assit you further.

https://community.nowtv.com/t5/Setup-Performance/Now-tv-Stick/m-p/477925

Anonymous User
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@Anonymous User wrote:

I don't know where to enter the 6 figure code that is shown on the nowtv screen. The one that keeps refreshing. 


 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

You need to use a smart phone, tablet, laptop or PC and with your internet browser type in the url https address bar towards the top of your browser nowtv.com/tv

Make sure when typing that it doesn't auto correct to a different nowtv web page.

You should then be asked to enter your nowtv account details and then the screen on your internet browser should show a box on your browser screen to enter the six digit code that you see on your television.

Once the code is recognised, your television then should re fresh to a new screen with a message asking you to click on the continue button where you press your nowtv remote controller to start watching and using your nowtv device.

 

Anonymous User
Not applicable

Thank you so much for this topic and your useful answer. I struggled for almost half an hour resetting all my passwords not understanding what is going wrong. In the end it looked like the reason I wasn’t getting the box where to enter my 6 digit code in, was that my browser kept diverting me. So the essential bit is to type mot a mot word by word in the url not search engine. 

Anonymous User
Not applicable

Were six digit code goes

 

schnapps
Legend 5
Legend 5

Hi @Anonymous User

Have a read of this help article where there is a link button in green to click on to go to the nowtv.com/tv web page with either a PC or mobile device such has a smartphone or tablet to enter the six digit code that you see on your TV screen when setting up your new nowtv stick or box.

https://help.nowtv.com/article/set-up-your-now-tv-smart-stick

Anonymous User
Not applicable

cant enter code 

RoyB
Legend

@Anonymous User 

 

Typing

https://www.nowtv.com/tv

into the top window of my Safari browser on this iPad, I found myself at https://www.nowtv.com/gb/tv

which is the address @schnapps recommended you use.

 

I have a hunch that the first address will turn into

https://www.nowtv.com/ie/tv

if you are in Eire, as that is needed there; otherwise, no difference.

 

There, I get this screen:-

 

2DCBEF41-F062-4C88-B264-31C91396093C.png

 

which is what you need to enter the code.

 

A couple of considerations:-

 

(i) Google tried to ‘autocomplete’ what I typed in by adding to it, such that the URL then pointed somewhere else. Don’t let it do this, if it tries, delete the Google-added excess characters.

 

(ii) NowTV is picky about browsers that have been configured to block popups, ads, cookies, etc., and may not respond to them. Find a browser on whatever device you are using to input this that is as plain vanilla as possible. Internet Explorer, Edge, Chrome, Firefox, and Safari are all examples of browsers you may come across. If you can’t find a browser you haven’t already configured, see if it has a plain vanilla mode you can use.

 

If you still can’t get the code in, please post a screenshot of however far you do get.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable


@Anonymous User wrote:

I don't know where to enter the 6 figure code that is shown on the nowtv screen. The one that keeps refreshing.