14-09-2018 21:45
@Anonymous User that should not occur. What device are you using? Do a full reset on it.
14-09-2018 22:54
Hi, it's the latest smart box with blue lettering on the top
15-02-2019 13:54
Where do I enter the 6 digit code
15-02-2019 14:04
Hi @Anonymous User
Have a read and follow step 5 of this guide linked below.
There is a green link in step 5 (nowtv.com/tv) where if you click on it and open it up with your phone or PC internet browser where there should be a box to enter the 6 digit code that you see on your TV screen.
https://help.nowtv.com/article/set-up-your-now-tv-smart-stick
15-02-2019 14:05
@Anonymous User On your pc, tablet or mobile go to nowtv.com/tv and enter the code in the box provided there. The code shown on your tv is only valid for about 10 - 15 minutes, after which it will show a new code.
Also, type the address nowtv.com/tv exactly as shown, and to not let your browser auto-complete the address, as it will invariably send you to the wrong page.
14-09-2018 22:35
@Anonymous User On your mobile or pc go to nowtv.com/tv and enter the code there, then press enter/return. Don’t forget to enter the /tv part of the address.
04-07-2019 18:44
I type that and include the /tv but no page appears that lets me put in the 6 digit code.l plenty nowtv.com pages but no place for code
04-07-2019 20:27
Hi @Anonymous User
If you are based in the UK try this link webpage below where to enter the 6 digit code that appears on your television screen when setting up your stick.
15-09-2018 9:10
goto your phone/laptop/computer open an internet browser and type in nowtv.com/tv