12-02-2019 20:50
Hi I posted this thread yesterday
12-02-2019 20:57
I posted a thread about set up errors I was having with 2 separate now TV sticks bought from Asda
After getting to the "get started" page and entering activation code on my mobile it was displaying "oops" error page
I tried 2x sticks on 3 different TV with factory resets etc and no solution
In frustration I bought a nowtv box instead today.
Again all going well until I enter activation code and login to the account I created yesterday - instantly takes me to the "oops something went wrong" page. I press back and it takes me to the get started page which in turn takes me to the oops page!!
I hae now tried 2x sticks and 1x box. On 3 different televisions using wired, wireless and mobile hotspot connections. Factory resting never takes me back to receiving another activation code so it's not like I can even choose to set up a new account. I just get stuck in am endless cycle of get started/oops!!
Online help have no idea why. It's as if my initial activation/entering login is bricking the devices
I took a video of my setup process from factory reset u til error page
Can anyone help I am going insane here