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Charlotte2804
Occasional Poster

Unable to log in.

Why cant i sign in on the now tv app on the now tv smart box, I keep trying and it just says oops something went wrong, try again later...I have been trying again later since yesterday!

 

It is connected to the internet and I have never had this problem before??

 

It isn't a username or password issue as It doesn't even let me get to the stage of entering it details! 

 

 

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5 Replies
Richard27
First Poster

Re: Unable to log in.

Anybody else having problems signing into their account.

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rickymcdaid
Occasional Poster

Re: Unable to log in.

Same - here using a 6 month pass on a new LG smart tv with the tv app...cannot log in for love nor money...

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Chrissyf
First Poster

Re: Unable to log in.

Cant log on to NOW TV on my tv?

is everyone having the same problem?

who do you contact  -- i cant find anything on the web site.

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Sammy65
First Poster

Re: Unable to log in.

Me too.

 

On the TV guide is says No information try again.  

 

The clock is an hour behind and the settlings won't allow me to change that.

 

Very frustrating as I can only watch catch up no live tv (normal tv channels).

 

Does anybody have a telephone number, as per no number to call!!!!

 

Had no tv since Sunday!

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schnapps Legend 5
Legend 5

Re: Unable to log in.

Hi @Sammy65 

 

See if step 6 on this linked trouble shooting guide fixes your problem with the missing TV guide.

 

Even if you are on the same software version, still update it just in case your current software is corrupted in some way.

 

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick