cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Unable to complete purchase on this device

Hi,

I’m trying to watch something with my Entertainment membership , which was working yesterday but now, my Samsung TV comes back with the message : Unable to complete purchase on this device. I can use my iPhone and it works, it also works on my Mac, although I can’t get the Mac speakers to switch to the tv speakers. The subscription already came out of my account. Please help !

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

According to NOW Twitter they are aware of it and trying to fix it ASAP (see screen shot below).

 

Screenshot_2021-10-25-20-51-26.png