USB over current detected

[Anonymous User]

Just set box up. No signal for Freeview channels after scanning for them: any idea why?
Also, message flashing up at the bottom of the screen when watching programme on the entertainment 'USB over current detected' i havnt got a USB stick plugged in, dont understand what this message could be?

[schnapps]

@Anonymous User

That sounds strange, i never come across that error message before on the smart box.

Would suggest trying a factory reset from the link guide instructions below and setup your box again from scratch and carry out a fresh rescan of the TV channels off your TV aerial.

After that, i would go back into the box menu settings and check for any software updates.

https://help.nowtv.com/article/hard-factory-reset-now-tv-box

[SeeMoreDigital]

Hi @Anonymous User,

It's most unusual for a hardware media playback device to display such an error message. And should be impossible for the 'smart box' as it does not support USB connected peripherals...

I suggest that you return your device back to your vendor (place of purchase) and ask for a replacement.

Cheers