cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

UKTV Play app

Hi really need help with this, Uktv play app doesn’t seem to play any videos. Each time I click on video I want to watch it just takes me back to now tv home page, I’ve checked for updates but apparently everything is up to date, I’ve deleted the app and reinstalled, I’ve deleted other apps to free up memory but still having the same problem!

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

The UKTV Play App is working on my smart box, where i have just played some content "Allo Allo".

Maybe try steps 1 and 6 in this help guide, when doing a forced update under step 6 even if on the same software version still update your nowtv device.

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick