24-09-2018 17:03 - edited 24-09-2018 17:05
Hi really need help with this, Uktv play app doesn’t seem to play any videos. Each time I click on video I want to watch it just takes me back to now tv home page, I’ve checked for updates but apparently everything is up to date, I’ve deleted the app and reinstalled, I’ve deleted other apps to free up memory but still having the same problem!
24-09-2018 17:36
Hi @Anonymous User
The UKTV Play App is working on my smart box, where i have just played some content "Allo Allo".
Maybe try steps 1 and 6 in this help guide, when doing a forced update under step 6 even if on the same software version still update your nowtv device.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick