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Advocate

Tv

I ordered broadband & it’s due to install next week. I just ordered an entertainment pass. It said my pass starts today .... but I don’t have any equipment or broadband service. Will they send the stick/box to me or does it come with the installation engineer?

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Legend 5
Legend 5

Re: Tv

Hi @Kaz4 

 

With the NowTV Broadband order you will only be sent a Hub Router for the internet.

 

Should you wish to use the NowTV Entertainment Pass then you need to supply your own devices.

 

Have a read of this link on what devices you can use to watch NowTV.

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv 

 

If you don't own any of the devices on the link above, the cheapest hardware to buy would be either a NowTV Stick or Roku Player from places like Currys, Argos, Tesco's etc (assuming your television has an HDMI port on it spare).

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Advocate

Re: Tv

These links have nothing to do with my complaint 

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Legend 5
Legend 5

Re: Tv

Hi @Kaz4 

 

If that's the case then jump over to NowTV live chat for further assistance and help (use the green chat online button on this link page below).

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

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