27-05-2017 14:48
28-05-2017 10:57
@Anonymous User wrote:
Hi I got my smart working but then asked me to do an update which I did and then my tv screen went black and then showed no signal. Tried change g cables and resetting underneath but nothing works help please
Hi @Anonymous User
Welcome to the forum
Is the box showing anything on screen when you switch it on?
Thanks
Aaron
28-05-2017 11:02
28-05-2017 11:02
28-05-2017 12:50
@Anonymous User wrote:
No nothing. I tried it again this morning and when I went into my source list on my tv the HDMI option was in black ( as were the other options) rather than red as it was previously so thought it may work. But No, it returned to red!!! I managed to set up the Wi-Fi and as soon as it started an update that was It!@!!
@Anonymous User
Did you purchase the box from us directly or a retailer?
Thanks
Aaron
28-05-2017 20:55