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Anonymous User
Not applicable

‎17-03-2017 18:24

TV preview black in startup

Since the update dated 24th Feb my box sometimes upon startup displays a black box where the live TV preview should be? Even selecting it to watch TV changes nothing, you get no picture just the sound. 

 

The only solution is to do a reset. Anyone else having issues?

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2 REPLIES 2
Anonymous User
Not applicable

‎17-03-2017 20:34

@Anonymous User Try the steps in this link and let us know how you get on.

 

https://help.nowtv.com/article/Troubleshooting-NOW-TV-Box-and-Roku

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Anonymous User
Not applicable

‎17-03-2017 20:35

In response to Anonymous User's comment
@Anonymous User Try the steps in this link and let us know how you get on. https://help.nowtv.com/article/Troubleshooting-NOW-TV-Box-and-Roku
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