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Regular 1
Posts: 77
Registered: ‎05-01-2017

Re: TV Guide Disappeared!!

The old faithful turn it off at the plug and then back on did the trick for me, every piece of electronics goes wrong at some point.

First Poster
Posts: 1
Registered: ‎24-06-2017

Re: TV Guide Disappeared!!

I have exactly the same issue - the TV Guide menu item disappeared- I turned TV and box off at the plug and it came back but it's happened twice

First Poster
Posts: 1
Registered: ‎01-04-2014

Re: TV Guide Disappeared!!

Worked for me thanks for the advice I found looking at your forum 😁😁😁😁

First Poster
Posts: 1
Registered: ‎27-07-2017

Re: TV Guide Disappeared!!

I have the same problem as the original post. How was this resolved?
First Poster
Posts: 1
Registered: ‎09-08-2017

Re: TV Guide Disappeared!!

Had same problem. Also heard buzzing noise from box when near to it. I waggled and pushed all the cables, recycled power and the TV guide came back. Buzzing noise also stopped. Guess it was cable connection problem.

Elite 5
Posts: 4,665
Registered: ‎10-12-2014

Re: TV Guide Disappeared!!

@ds_uk

 

The buzzing noise that you are hearing might be the smart box inbuilt fan which would vary in speed depending on the internal temperature of the smart box.

Occasional Poster
Posts: 2
Registered: ‎06-06-2017

Re: TV Guide Disappeared!!

Has just happened to me was watching the to guide earlier today but now it's gone! It's what I use most need a fix or it's going
Highlighted
Occasional Poster
Posts: 2
Registered: ‎06-06-2017

Re: TV Guide Disappeared!!

Just went on live chat and they said hold the reset button that is underneath the box for 30 seconds, this then brought the to guide option back!
First Poster
Posts: 1
Registered: ‎04-09-2017

Re: TV Guide Disappeared!!

I have just had the same issue and went into to the secret settings and bingo..!!! Software update and its all back. Cheers.
Occasional Poster
Posts: 2
Registered: ‎19-09-2017

Re: TV Guide Disappeared!!

Hi I'm new also and when I go to TVs guide the page is blank with just nowtv TV guide time options all across the top of the screen! Any idea why I'm having this problem? Thanks 🙏