Hi I get it sometimes- I just change source then back to the box and that seems to cure it and if on a film I just pause, rewind a fraction and play and it's back- it is very strange - I nearly bought a new tv/ sound bar thinking it was one of those playing up and the audio going south lol- then i tested both and no qll good- fault defo with the Box -Richard
I also experience sound cutting out, it's really annoying and spoils the entertainment experience. Purchased the NowTV box Saturday (five days ago) and all appears to be well - apart from the constant sound cut. Every minute the sound drops out for 2 seconds, like clockwork. Anyone aware of a fix for this?