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Anonymous User
Not applicable

“Sorry, something went wrong” error

I keep getting the “Sorry, something went wrong” error message - it happens every few minutes!

 

I’ve turned off the power to the Now TV smart box, restarted the router and performed a factory reset - none of it worked. I’m still getting the “sorry, something went wrong” message.

 

It happens whether I’m watching live tv or a playback. If I’m watching the latter, it doesn’t remember where I was and starts again from the beginning. Why else can I so as it’s extremely frustrating?

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