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Anonymous User
Not applicable

Smartbox stuck on home ..

Hi,

 

Just woke up this morning to find my smartbox stuck on the home screen as below photo.

 

photo

 

http://eriks.duckdns.org/misc/20161119_080123.jpg

 

The light flashes when remote is pressed / and clicks when pressing the top left button on remote but nothing happens.

 

I've pressed the reset on the botton and went through the setup again but once all done I'm stuck on the same home screen as above.

 

Logging into my router even shows it as connected ?

 

Smartbox-frontroomB8:A1:75:16:7A:8A192.168.1.248

 

Any ideas how to fix ?

 

Thanks.

41 REPLIES 41
SeeMoreDigital
Legend 5
Legend 5

How odd,

 

After the 'freeze issue' was officially announced as fixed. All I did was disconnect and reconnect the power cord and all was well again Smiley Wink

Anonymous User
Not applicable

Same problem. I only bought it less than two weeks ago. 

I managed to reset it few times but it keeps on going back and stuck on the starting or standby page.

 

Maybe the hardware is faulty?