Smartbox stuck on home ..

[andysalford6]

I am having the same problem too..switched on to watch Soccer Am and my box is frozen 

[Basilbrushboom]

mis post

[4268]

Try:  Press reset, as box loads press now button.  On mine this bought up a blank page,  press reset again it loaded.  thanks to @AndyMcCarron  for suggestion in other thread in Roku section.

[Basilbrushboom]

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@dr_necessitor wrote:

http://community.nowtv.com/t5/NOW-TV-Service-Status/Issues-Logging-into-NOW-TV-Boxes-19-11-2016/m-p/...

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we have all seen that point was try there main now tv page has no notice of issue

also have stuck a thread up on hotdeals to let people know there as well. wonder how much bad publicity it takes to get fixed.

bit like asda few weeks back where none of the card machines where working on that sunday

basil

[Basilbrushboom]

its all back now, unplug again and turn on

[rphopkins]

Just rebooted and mines working!!!

[roadrunner106]

Is it just me or is the picture lower quality now? It was very good previously, but now its just  SD for me?

[Izzilizzi]

I have the same problem and have tried all the supposed fixes.

Is it even worth taking the box back to the shop for an exchange as everyone seems to be affected by this issue??

Izzi in Edinburgh.

[Izzilizzi]

Problem seems to be fixed now 🙂

[WIPPETUK2000]

MINE TOO.SENT BACK TO ARGOS AND GOT NEW MACHINE BUT WAITING FOR IT TO HAPPEN AGAIN.IF THEY DONT WANT ALL THE BOXES BACK THEY BETTER FIX SOON