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Anonymous User
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Smart box tv screen shakey

Hi all, just bought a smart box and registered. Set up went well and all seems working, except the picture on my TV ''shaking'' up and down slightly. Anyone !!!!!!

181 REPLIES 181
Anonymous User
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Hi @Andy-S - I have the same shakey problem with my new Now TV smart box on my Samsung TV (model number: LE40N87BDX/XEU). Would it be possible to get the fix too please?

 

Now TV box serial number: 56865D851395

 

Thanks,

 

Graeme

Anonymous User
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Hey @Anonymous User

 

Thanks for your post.

 

I have sent that serial number of to get the fix deployed for you.

 

As I have said in the other posts it can take upto 48 hours after this time run a manual update and should be resolved for you.

 

Andy

Anonymous User
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Hi Rob-T,

 

Thanks for the fix; all working now!

 

mr hobbes

caseyb1993
Legend 5
Legend 5
@Anonymous User Great to hear! 😉
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
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Oh my box was fine for the three minutes of plugging in untill the software got updated and introduced the Samsung Shake.

How do I roll back  to a stable system on my  model#4500SK-UK with S/No  568867G051086 ??

 

 

Anonymous User
Not applicable

@Anonymous User and Support Team

 

Patch installed and all good now!

 

Thank you for the quick turnaround, much appriciated.

 

 

Anonymous User
Not applicable

Hi @Anonymous User

 

I also have the same shakey problem with my new Now TV smart box on my Samsung TV (model number: LE40M87BDX/XEU). Would it be possible to get the fix?

 

Now TV box serial number: 568669887158

 

Thanks,

 

Tom

Anonymous User
Not applicable

Hi @Anonymous User, I have the same problem with my new box. My TV is: (sony bravia kdl40v4000), my Now TV box serial is: 568654688238#

 

I'd appreciate if you could send the patch to my box too.

 

Thanks,

Angelo

 

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for popping by 🙂

 

I've passed your serial number on to our tech boffins. This should be with you in a few days.

 

If you have any trouble please do let us know.

 

Thanks

 

Rob

NOW TV Team

Anonymous User
Not applicable
Thanks Rob, appreciate you getting back to me.
Kind regards,Angelo