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Anonymous User
Not applicable

Smart Now TV not working getting a blue screen on TV

I have today gone live with my broadband and Now TV, I have a black smart now TV box , when I plug it all in I getting nothing but a blank blue screen on my TV, I don't have another TV to try plugging into, have tried all other possible fixes like swapping cables, changing HDMI ports , resetting smart TV box need some help here getting very frustrated
2 REPLIES 2
schnapps
Legend 5
Legend 5

@Anonymous User

 

What's the make and model number of your TV ?

Anonymous User
Not applicable

@Anonymous User

 

Hi Welcome to the fourm, it sounds like you may be on the incorrect source on the tv? have you tried different sources, also is the box itself showing a white light? or is it completely off.