25-07-2016 16:09
Perhaps I'm being thick here but, if I have sky broadband already, do I need to cancel this to get NowTV broadband ? I thought it would transfer over as Sky own NowTV ... my selected bundle includes a 'Broadband set up fee '
Help appreciated
Solved! Go to Solution.
25-07-2016 16:11 - edited 25-07-2016 16:24
@Anonymous User
This article below should answer your question.
http://help.nowtv.com/article/How-do-I-switch-to-NOW-TV-Broadband
Edit- Doesn't mention Sky on the above linked guide, but i have read another post on the forums saying that NowTV will sort out the transfer from Sky Broadband without you needing to inform them.
This link thread below also mentions that NowTV would handle the transfer of your Sky Broadband over to NowTV Broadband on your behalf.
http://community.nowtv.com/t5/NOW-TV-Combo/Switchover-from-Sky-went-smoothly-D/m-p/388713#M118
25-07-2016 16:11 - edited 25-07-2016 16:24
@Anonymous User
This article below should answer your question.
http://help.nowtv.com/article/How-do-I-switch-to-NOW-TV-Broadband
Edit- Doesn't mention Sky on the above linked guide, but i have read another post on the forums saying that NowTV will sort out the transfer from Sky Broadband without you needing to inform them.
This link thread below also mentions that NowTV would handle the transfer of your Sky Broadband over to NowTV Broadband on your behalf.
http://community.nowtv.com/t5/NOW-TV-Combo/Switchover-from-Sky-went-smoothly-D/m-p/388713#M118
25-07-2016 16:34
Thanks for that, I read the FAQ detailing other providers and wondered why thay didnt mention Sky. Ok, I'll go with that and fingers crossed.
Appreciated !
25-07-2016 16:25
@Anonymous User If you do switch broadband let NowTV handle things and don't cancel yourself as this will cause problems.
Once switched you can then deal with Sky packages.
For broadband purposes they are different companies.