20-03-2017 19:07
have just turned my box on for the first time since late yesterday evening and the picture quality is really bad.the picture on all channels are all blurry,there has definately been a drop in the picture quality from when i last watched on sunday evening which was perfect,i am using the black now tv box on a wired connection,anyone else have this issue?
22-03-2017 14:20
22-03-2017 14:21
Same here. I watched the Liverpool v Man City game on Sunday and the qulaity was spot on HD, very crisp and sharp. On Monday all of the sports channels were a little blurry and more like SD than HD. A noticeable difference in streaming quality and quite distracting compared with Sundays output. However on other channels, the quality is perfect. I watched Last Week Tonight with John Oliver earlier on catch up & that was perfect HD too. It just seems to be the sports channels that are poor quality. Its like someone has turned on Sky Sports SD rather than Sky Sports HD and forgotten to switch it back.
Also I now have a small rectangle in the LHS of the screen which I dont recall seeing earlier.
Can Sky please advise what is wrong with the qulaity or fix it please ?
22-03-2017 14:31
22-03-2017 21:11
23-03-2017 10:53
It's almost like they tried to fix the constant freezing and buffering of sports channels by lowering the picture quality to sub SD.
I've got a month pass I intended to use in April, but I'm having second thoughts now unless this gets sorted soon.
23-03-2017 11:13
23-03-2017 12:20
23-03-2017 18:22
24-03-2017 1:50
23-03-2017 17:04 - edited 23-03-2017 17:14
@Anonymous User if i were you i would read the posts about poor picture quality on the sky sports channels,that has been ongoing since monday,there has been no response from now tv on this ongoing issue,the pass idea sounds like a great idea,so lets hope now tv sort out the picture quality soon