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Anonymous User
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Skipping Back Issue

Can we have either a timescale to when this issue is going to be fixed or a reason why the faulty upgrade cannot be rolled back?

 

The responses so far are far from satisfactory.

5 REPLIES 5
Anonymous User
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Yep agreed, becoming very annoying now and issue has gone on for far to long. 

Anonymous User
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I was told a week ago that the technical team would be in contact with me directly in 24-48 hours....

 

I'm still waiting.....

 

Why have they not been in contact?

 

I can only assume that you are ignoring your customers as you are quite happy to lose them.

Anonymous User
Not applicable

@Karl-F @Anonymous User Can we have a response to this post? 

 

Can we have either a timescale to when this issue is going to be fixed or a reason why the faulty upgrade cannot be rolled back?

 

The responses so far are far from satisfactory.

Anonymous User
Not applicable

I think their silence speaks volumes...

Anonymous User
Not applicable

Hahaha!!! Just received an email asking to to do a survey regarding NowTV Customer Services!